The strict competition and the clients' expectations led us, to establish complete and flexible servicing system, which ensures from the choosing process up to the introduced operational systems, the highest level of standby and operation.

	Excellent level and stabile quality of our services is guaranteed by the ISO 9002 and ISO 9001:2000 qualifications which are continuously audited. ------------------------------------------------------------------------------------------------------------------------------- Most important stages of our quality assurance system: 1998. Traco ltd. established the quality assurance system of ISO 9002, which was audited successfully in the same year. 2002. Traco Zrt. was given after continuous development the newest ISO 9001.2000 qualification. -------------------------------------------------------------------------------------------------------------------------------

1. Trade
We request you to pay a visit to our website: http://www.traco.hu/keresked.html - to see our product portfolio.

2. Integration activity
During system integration process, the existing and new means and applications are integrated into one system. Both on existing elements, and completely new systems, from the planning, performance and users' trainings up to the operation, qualified experts work to perform the given tasks.

The integrator team of Traco Zrt. consists of qualified engineers and technicians with proper exams, method and means background, which members of the team gained serious experience on the field of Microsoft and Linux based technology planning, introduction, respectively operation of complex networks.

Be it,
+ planning and construction of structured networks,
+ establishment of Microsoft based infrastructure,
+ construction of storage and server system, consolidation,
+ migration planning, establishment,
+ thin client infrastructure establishment ,
+ introduction of IT security systems,
turn to the system integrator experts with trust within Traco Zrt.

3. Operation
IT outsourcing operation means, that the given company entrusts an external reliable company with the operation of IT fields, which does not belong to the strategic and core activity of the given company.

May be it is known the 3 problems, which show, it is worth thinking about it for the management of a company, to outsource the IT operation. :

+ Impossible to plan operational costs

+ unnecessary sources for the operation

+ We would like to focus upon our core activity, to simplify the relevant supporting activities

How can Traco Zrt. make our IT fields feasible to plan and economical through their operational services?

The best way to show it with a simple example. As all examples this is also not perfect, and shows only the handling of one failure case, but proves in proper way the philosophy, which is characteristic for Traco Zrt. and the management expectations.

In case of a constructing company, the hard disc gets a failure in the server, this case requires for handling two factors: one technician, who has got the proper knowledge, and a new hard disc, which can be properly installed instead of the wrong one. /Restore of data is not mentioned in this example/ The only problem, to obtain the new hard disc may cause a problem: in most cases there is no spare. Why to have it at all? It is not compliant with the planned budget, to have spares for all servers. As a result, the disc is to be ordered, which will arrive even after long delivery time even in that case, if only one quotation is to be requested and permitted. Meanwhile the server - and together with it - the bookkeeping, wages counting or other documentation and data of different projects are not accessible. Sometimes it is not easy to install the new disc, not to mention restore of data /if there was saving/.

The example is simple and efficient, in most of the companies there were already similar cases.

And now let's see the same problem after the constructing company is outsorcing the operation of IT field, and contracted with Traco Zrt.

We would like to brag to some extent: probably, we know earlier the failure of the disc that the company itself. Why not? As we have undertaken in our contract supervision as well, our monitoring system controls the server operation, and indicates immediately the failure. In this strange case it may happen even, our expert knocks at the door with the new disc from our store at the surprised contracted company, that he has delivered the new disc and starts physical eliminating of the failure. To install the disc, it is a routine task for him, and the technician of Traco Zrt. restores the data from our savings.

Our operation portfolio, which ensures proper operation of your network:
+ Server operation
+ Operation of personal computers and thin clients
+ Help- and service desk
+ Monitoring
Traco Zrt. operational services provide solution for your IT problems.

4. Knowledge engineering services
During our engineering services we check the status of critical fields or subjects to be developed, after having plenty of consultations we prepare plans to increase the efficiency, then based upon demand, we participate in issue of bidding process, evaluation. We support in decision making and help as consultant to make decision processes, which are inevitable during development, and we supervise the job of suppliers based upon our integrator experience.

Independent knowledge engineering field supports:
+ IT security audit
+ Operation audit
+ Server and data consolidation
+ Project leading
+ Software development

Traco Zrt. may be helpful your company, based upon 16 years experience, highly qualified team, even in excess of average IT fields as well.